SUPVY MANAGEMENT & PROGRAM ANALYST
Joining Customs & Border Protection will allow you to use your expertise to analyze and advise management on a wide range of program activities which will impact the entire agency. This position starts at a salary of $88,704.00 (GS-13, Step 1) to $115,313.00 (GS-13, Step 10) with promotion potential to $115,313.00 (GS-13 Step 10). In this position, you will supervise a group of employees who are responsible for assessing the productivity, effectiveness, and efficiency of program operations or who analyze and resolve problems in the effectiveness and efficiency of administrative support and staff activities. Typical work assignments include:
Providing technical and administrative supervision to the unit Establishing and carrying out specific action plans for accomplishing short-term goals and objectives Developing procedures and techniques and furnishing policy guidance to subordinates Coordinating with other supervisors and peers to establish unit objectives, goals, priorities and deadlines Make decisions and resolve problems involving interpretation of the law or application of CBP policy Establish production standards and prepare performance work plans and appraisals
Experience:
You qualify for the 13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Conducting studies, analyzing findings, and making recommendations on operating programs that required knowledge of qualitative and quantitative analytical techniques. Knowledge of the mission, organization, and work processes of the programs and the relationships of administrative support activities; analyzing complex functions. Work processes including examining production standards, workloads, nonproductive time, and deviations from standards to determine validated staffing requirements. Performing a variety of analytical studies and projects related to management improvement, productivity improvement, management controls, and long-range planning, including developing guidance on techniques for management and methods improvement; analyzing. Advising on proposed reorganizations or realignment of functions; and developing manuals and directives covering the administrative aspects of field operations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/07/2019. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation:
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Probationary Period:
Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles:
If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found here. You must submit the supporting documents listed in the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher.
Estimated Salary: $20 to $28 per hour based on qualifications.
Providing technical and administrative supervision to the unit Establishing and carrying out specific action plans for accomplishing short-term goals and objectives Developing procedures and techniques and furnishing policy guidance to subordinates Coordinating with other supervisors and peers to establish unit objectives, goals, priorities and deadlines Make decisions and resolve problems involving interpretation of the law or application of CBP policy Establish production standards and prepare performance work plans and appraisals
Experience:
You qualify for the 13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Conducting studies, analyzing findings, and making recommendations on operating programs that required knowledge of qualitative and quantitative analytical techniques. Knowledge of the mission, organization, and work processes of the programs and the relationships of administrative support activities; analyzing complex functions. Work processes including examining production standards, workloads, nonproductive time, and deviations from standards to determine validated staffing requirements. Performing a variety of analytical studies and projects related to management improvement, productivity improvement, management controls, and long-range planning, including developing guidance on techniques for management and methods improvement; analyzing. Advising on proposed reorganizations or realignment of functions; and developing manuals and directives covering the administrative aspects of field operations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/07/2019. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation:
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Probationary Period:
Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles:
If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found here. You must submit the supporting documents listed in the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher.
- Department:
0343 Management And Program Analysis - Salary Range:
$88,704 to $115,313 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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